Shipping policy
We dispatch orders from Bromley, United Kingdom, and currently deliver within the UK only.
Where we shipUnited Kingdom only
DispatchMon–Fri, from Bromley
Delivery time2–4 working days
TrackingEmailed on dispatch
Dispatch
- Orders are processed Monday to Friday, excluding UK bank holidays.
- You will receive an email with tracking as soon as your order leaves us.
- Need it by a particular date? Contact us before ordering and we will confirm what is possible.
Delivery estimates
- UK delivery: typically 2–4 working days after dispatch.
Estimated delivery dates are also shown at checkout and on your dispatch confirmation.
Delayed or missing parcels
If your order has not arrived within the estimated window, contact us and we will investigate with the courier.
Changed your mind? Read the refund policy for your 14-day right to cancel.
Need help with a delivery? Visit the contact page or check the FAQ.